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virgin media free itemised billing?

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filthiestfis | 13:14 Mon 26th May 2008 | Law
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I have recently become a virgin media phone line rental customer and having received my first bill I have noticed that only calls costing 50p or above are listed. Virgin say that for �1 a month they can send me an itemised bill with all calls but I would think that this kind of information is free to customers by law. Do I need to pay them to view all phone calls made?
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A law that says all customers must have free itemised billing? LOL

If you want to view all your calls then yes, you will have to pay your �1 a month - it pays for the printer ink ;-)
Question Author
No I didnt say that there is a law that says all customers must receive free itemised billing. You are being pedantic. This kind of information should be free, especially via online viewing. Why are they charging for customers to view their full bill online, huh?
So what, exactly did you mean by saying this then?

"but I would think this kind of information is free to customers by law."
A law to say this should be free? Or did I miss something? I can see the white paper now .........

Why do you think it should be free?

From June 1st ebilling has double discount.
I really can't see your problem? If you want itemised bills pay for it
Question Author
I think you get off rubbing people the wrong way. I dont know what your beef is, maybe you work for virgin or know of someone close to you that does? In any case your responses are no longer needed. Thank you.
-- answer removed --
And there is a law to say you can tell me where to post, huh?

If you want a specific reply then you need to say so in your OP - it's law

Some people
ojread2 admit it damn you, you are paid by Virgin to trawl the internet looking for folk who have a bad word to say against them and then defend them!!!!
virgin media give anything away???? you must be joking, ive been waiting 2 months for them to refund me �8.00, youd think i was asking for the crown jewels all the hassle im getting
Sorry, corbyloon, I just couldn't help it :(

I find myself defending those who do not know their name is being blasted all over AB. It;s in my blood

You;d better watch it too cos filthiestis will tell you that, by law, you are not allowed to join her thread ;-)
Come on now ojread2, you make it sound like you're doing this out the goodness of yir heart while we both know money is being deposited into an off-shore account somewhere. Have you NO shame?
Ok, OK I admit I earn a huge fortune working for Virgin








































Got your bank details corby, your first payment on it's way :)
See? That wasn't that difficult now was it?
A huge relief
The weight of the world lifted from my shoulders
Thank you Corby
Ma work is done, I must move on to the next troubled soul...

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