Night Storage Heater Servicing?

[carras]

I am in a retirement flat with night storage heating managed by the Housing Association. They are not working and the call out will take 5 days.
I have 30 years worth of experience using British Gas serviceing where an annual fee services the boiler and provides 24/7 emergency call outs. When used I never waited more then 24 hours.
is there such a scheme for night storage heaters?

[The Builder]

Well, I think the Housing Assoc. ought to reconsider who they call on for maintenance. That's a rather lousy service.
There isn't much to go wrong with storage heaters. One of them could burn out, or whatever; but the odds against them all becoming faulty at once are enormous.
It sounds like a fault at the off-peak consumer unit. If so, it should take about five minutes to identify.
It could be a cable fault I guess, but unlikely.
I can't say I've heard of such a scheme for storage heating. Maybe others on here know of something.