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Hey Bensmum,
With my stepdad, it was over a stupid thing, he replied to a 'call' saying something to call despatch, but it was read by the wrong people.
I'm just so worried for them, my mum is in bits and so is he.
Although some good has come from it, he has always been interested in plumbing and gas works and stuff, so is now going to be taking a course in his spare time to become a corgi registered gas engineer which he has wanted to do for a long time, but has now got the push he needed. He is 60 next year.
As for my sister in laws mum, i just feel so terrible, my sister in laws brother died in november from a heart attack, she is caring for her mum who has alzheimers along with working and looking after 3 kids who, to be fair, are making things so so hard!