My partner and my combined income is £15000. We used to get 69 a week for working tax credit. They have now put it down to just 25 even though our details are still the same. I have done a calculation on government website and that says I should be getting 95 a week.
Are they allowed to just put it down based on same info even though this clearly says we should be getting more. I'm struggling to live now.
I told them past year that my partner would earn 6000. As he got a new job in January, it would now be around 10000, but no more. Based on this we should still get at least 70 a week, sO I don't understand how it works. Can we dispute it?
So they will have overpaid based on earlier info and are now adjusting it.
You really need to ask them- we can't sort it out without knowing all the details
I don't want them, thanks.. The tax credits people have far more experience of this topic than I do, they have their records, they will probably know the reasons for your change, and they get paid for sorting it out.
Good luck.
f30 is correct, this is how Tax Credits work. they base your allowance on the income you declare at the start of the year, but if your joint income has increased they will take it back over the following year.
yes, but they go in financial years (april to march) if you started getting more money part of the way through the year, they are probably taking the overpayment back now, and when it's been taken back, you'll go back up to what you are entitled to now
I would tell them you are suffering financial hardship and they may be able to up the payment a bit more. Obviously is they have overpaid you you will need to pay it back but it should be at a rate you can afford. You need to speak to them.