History1 min ago
Bogus Market Research
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on friday night i got a call purporting to be from my bank. the caller was asking about my income and how much i had in the bank, he kept asking me questions asking in dollars so i told him that i believed this to be a bogus phone call and terminated the call. please be aware!
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For more on marking an answer as the "Best Answer", please visit our FAQ.For those who have never worked in a call centre, one of the key performance indicators is the average call handling time; the lower the average the more calls you can handle. Operators who fall below the standard are penalised. The best way to annoy an operator therefore is to keep him/her hanging on the phone;they can see their bonus floating slowly out of the window.
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