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giveup | 18:31 Wed 08th May 2013 | Personal Finance
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n July 2007 we took out a £15,000 Unsecured personal loan from Alliance and Leicester to buy a car,paid by direct debit over 60 months,first payment in August 2007. Paid off in August 2012. I was looking at it this afternoon and altogether we paid £19,040.06. I think we must have paid ppi but cannot find the original paperwork. This was done over the phone. Have we paid ppi and if so how would I go about claiming it back. I have a final statement from Santandar which has the account number on it,but thats all I have.Or would I be wasting my time?
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Interest will explain all or most of the difference between the £15K loan and the £19K repaid.
Ask them whether you paid PPI. Or if you can't wait or don't trsut them, send a claim letter using the Martin Lewis template
Even if you had paid PPI though you just don't get it back automatically. Your claim has to meet certain criteria
This does not look as if PPi was included, the interest on a five year loan of £15,000 would be about the difference if the rate was around 5.25/5.5% p.a
I wasn't sure about a loan I took out with Barclays, had no paperwork or anything, phoned them and they handled the whole thing, I had one form to sign and the money arrived in my bank account within six weeks. It's worth a phone call!
Go to the Santander site and go to the PPI section. Fill in the PPI Questionnaire with all the info you can remember. They Have to search their records to see if it was included. Do NOT use a Claims Company.

You are not wasting your time.
Question Author
Thanks everybody.
Same here with my bank too - just contact them giveup, but you need a solid reason why they missold you - if you had gainful employment with good death or serious injury in service protection, a good package as to redundancy, you wouldn't need it, would you? Of course you wouldn't - I then used the info that my bank manager had sold it off-site to me when I took him out for lunch, saying that the application (for building improvements) would go through more easily.... That was true.

They won't check as long as the figure is reasonable and you don't object....I got a nice bonus back three days before Christmas, so a nice bottle of wine off the very top of it......
Question Author
DT we were told when we took the loan that the insurance would cover it if the car was stolen.
That's odd - misselling I would say.
(What's your insurance company for?)
Question Author
I did wonder about it at the time,anyway I'll send them a letter,nothing to lose.
Exactly my approach - they (my bank) did it over the phone, one call and nigh on 3 months to pay-out...........
Question Author
Update. Sent a letter 2 weeks ago,this morning was offered an excellent settlement fee. Don't know how long it will take to get into our bank,but well worth writing. Thanks to all who gave me advice.
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