Personal Finance

How do you cancel a credit card?

Sounds like it should be a simple thing to do but I will be blowed if I can find out how to do this (I'm deaf and cant use the customer service telephone number)
The card in question is a Mastercard issued by one the High Street Banks. There is no outstanding debt on the card, infact it is £20 in credit and I just don't need it anymore.
I was hoping I would be able to cancel via the Banks website. It seems I can conduct all my other Bank business here but I can't seem to find anywhere where I can cancel this card! Maybe I'm looking in the wrong place?
I have wrote to my bank asking how to do this (Twice) and this morning I received a 'Thank you for your credit card application' letter ...... Arghhhh!

Any help greatly appreciated.

Thank you.

PhilBy Fri 25/04/08 10:11

<< Previous

Next >>

Subscribe to question

Post an Answer

Gok Wan
Fri 25/04/08
10:30

Instead of writing to your Bank to ask how to cancel it, write to them saying 'I want to close my credit card account....' You will also need to cut up your card and send it back. The bank will forward your letter to the correct department.

I really can't see your problem, they wouldn't do it over the phone or website anyway, they need your signature to close it.

McNoodle
Fri 25/04/08
10:34

Max it out, and don't make any payments - they'll soon cancel it!

Ethel
Fri 25/04/08
10:46

Don't send the whole card back - send the bit with the first half of the number only.
It's much safer.

The address will be on your credit card statement.

Dear Sir,

Re Credit Card Number...........

Please close this credit card account and refund any credit due to me by cheque.

Be assured I have safely disposed of the other half of the card.

Yours sincerely,

PhilBy

goldenoldie
Fri 25/04/08
20:09

Just adds proof to what I said in another context - banks don't read letters and go their own sweet way, regardless of customer communication!

Post an Answer

Submit the above question and answers

add to del.icio.us	add to digg	add to furl
add to reddit	add to Technorati	add to Blinklist
add to StumbleUpon	add to squidoo	add to ma.gnolia
add to Cocomment	add to Netscape	add to Fark

Most Recent

Most Recently Answered

All Unanswered

All Answered