Can one of the editorial team write and post an article on the dos and donts of posting on internet forums. Just something along the lines of:
"Please leave a reply to those who have answered any questions you have asked"
"Please don't post using all capital letters"
"Please don't post using text speak"
etc.etc..............
Very true society. I just think some folks are completely unaware that typing in all capitals is the internet equivalent of shouting and considered to be quite bad manners. It wouldn't hurt to at least try to educate them.
I have been thinking about this. Maybe an email which goes out to all new users (or maybe all users once at the beginning) which tells them the basics of the net as well as how to use the site and what to do if there is a problem.
We are definitely working our way towards doing this!