Apologies for the delay in responding to this with an update. The popups functionality is implemented utilising a third party and we've been requesting a resolution.
Ordinarily, and for quite some time, the popups only showed once per week per visitor (device). We felt that this struck a good balance between needing to remind visitors about Donations and why they are needed, vs. the minor inconvenience of needing to dismiss the popup.
Since last week the third party appears to have been having issues. Whilst not directly in our control, we have now made the decision to disable the donation popups at this time; we agree this is not a great user experience and detracts from what we're trying to achieve with Donations.
Also, it's worth pointing out that Ads (not to be confused with the donations popup) are only displayed to Visitors who are not logged in to The AnswerBank. For our Members, we want to ensure the experience is as unobtrusive as possible, and given non-members are a larger proportion of our traffic, we made the decision some time ago (with popular support at the time) to remove Ads for logged-in users to make using The AnswerBank better for you all.
Apologies, once again, for the delay in looking into this.
M.