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modeller | 22:42 Fri 21st Feb 2014 | Editor's Blog
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I've tried reinstalling but nothing works . I still get "IE not working "even when I'm not using it in any way. I've tried making Chrome the default browser, but AB still stops working with the message IE has stopped working .
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One thing to check is that the default browser is set as you want by going to the Control Panel, selecting Programs, then Default Programs foillowed by Set Your Default Programs link. Then select Chrome from the list of programs on the lhs and if the display says that it doesn't have all its defaults click on Set This Program As Default.
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I don't understand this at all, I wonder if it's your own computer - I'm in IE and I'm not having any trouble at all with the AB site.
Question Author
I have used IE and Chrome to access AB but have experienced the same problems. I have also accessed AB via Google , and other browsers but all had the same problem .
I will get rid of all the shortcuts and start again.
Google is a search engine, not a browser.
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Question Author
boxtops //Google is a search engine, not a browser. //

Ah ! Will you please tell me the difference ?
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Question Author
I believed Chrome was my default program but when I checked I found NO programs were listed as default. There are Firefox,C
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If the message is genuine it seems to me you must still be suing IE rather than Chrome.
I get the choice of using Chrome or IE and choose Chrome almost every time now and certainly when I'm about to go into AB. SO I'm not clear why you end up with IE when you think you're in Chrome.
Maybe you need to disable IE completely (unless someone says it's unwise to do so)
Question Author
cont: There are Firefox, Chrome , and IE listed under programs but none listed as default. However it hasn't been an an issue as far as I'm aware and the problem with AB is something very recent.
What is the advantage of choosing one of the above ? If I don't choose is IE
automatically used.
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Question Author
I was just about to post that ,since making Chrome my default browser, everything has been OK but that is not the case . It failed again ' saying it couldn't connect to '''www.theanswerbank.co.uk''. After the fourth attempt I have finally made it .
i find the same with firefox, just about to post an answer and then up comes the box which says cannot connect to this site.
Question Author
That's interesting 'emmie '. I was thinking of using Firefox . I finally got connected by using Google ( search engine ) . I wonder how long it will last ?

you can't connect using Google as Google is not a browser, Google just finds the web site and then your browser takes over. the search engine has no bearing on the reliability of any web site.
Question Author
That's true Ratter but I was able to connect to AB through Google whereas Chrome had failed .
no modeller, you connected through a browser, Google just found the site for you, you cannot connect through Google.

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