Officialdom - Your Worst Examples Please

[mrs_overall]

What are the worst comments you have received from officialdom? There must be some belters out there. I will start with two of mine. When my mum died I wrote to Vodaphone to cancel her contract and enclosed a photocopy of her death certificate. They sent a letter to my mum[i which started
[i]Dear Mrs M, we are sorry to hear of your death].

The second relates to someone I know who is terminally ill and was trying to sort out an issue on the phone with the Inland Revenue. She pointed out she needed the matter dealing with urgently as she was terminally ill and didn't have long to live. The oik on the phone replied "I am sorry to hear that and I hope you get better soon." Ouch!

(The idea for this question was shamelessly stolen from Scrivens)

[2sp_]

When my Dad was on the transplant list, he thought it might be a good idea to make me a third party on my parents' bank account. That way I could pay any bills and keep his finances going if and when he was called away for the op. Save my Mum having to try doing it all while staying at his bedside.

So he went into the bank, spoke to the cashier about how to go about it and picked up a form. We filled in the form and he and I went back to the bank. They asked me for photographic ID, which I didn't have with me. They would accept that my Dad was who he said he was, but wouldn't accept his word that I was his daughter... I had to go home and find my passport.

Funny how it's money and death that seem to cause these issues.

[woofgang]

not offialdom as such but when i was dealing with DH's estate, paying off bills and so on, there were often quite large sums of money on my account. At that time it was bank procedure for the till staff to be required to offer to arrange for investment advice if they noticed large amounts of money in the current account. I put up with it a couple of times then asked for it to stop and explained why, it was a lady who i knew well and she said that the manager gave them hell if they didn't do it. I asked if I could speak to the manager and she said "oh yes, the manager is available now".....i said okay then and when he came into the body of the bank to meet me I explained clearly and publicly why I wanted the questioning to stop. It did stop and I felt ever so much better afterwards. I think the counter staff were please too because they all smile at me now!

[DrFilth]

the tax ,
dear drfilth now you are deceased you will no longer be required to pay tax

got that after my father who had the same name died, phoned them up and the girl could not stop laughing


tameside council,
do not park your car or van on our land , phoned them up and explained that i do not own a car or van,
(her) well i am just saying you must not park your car on our land
i think you must have not heard me the first time i do not own a car or a van
(her) all i am saying is do not park your vehicle on our land we have had complaints
i will tell you again i do not own a car or van or any vehicle that parks on that land
(her) well just stop parking it there
you need to write to the people who live at the end house it is their vehicles that park on the land
after another few minutes of giving details she ended the call by telling to remember not to park my van on their (council ) land

before i slammed the phone down i said have you listened to a single word i have said

[silliemillie]

My Mum saves £1 coins and then bags them up in the official bags to take to her bank when she has around £50.

This time the cashier say said couldn't give her the £50 for them, she would only take the bags if Mum paid them into her account. So Mum said OK then pay them in & then said 'can I withdraw £50 please'.

The cashier wasn't impressed she had to do two transactions but if those are the banks rules....

[woofgang]

ha ha....yes been there millie.

[emmie]

once having a Marks and Spencer account, with a card, silly me,
i finally decided that it was a major rip off, the interest was usury,
however i paid the balance and cut up the card, no more M&S,
silly me, i received an invoice for 1p, some sort of joke i thought, so
went to M&S and told them so, no they said, it was outstanding,
so i offered them the penny then and there, as i had cut up the card,
can't accept the cash they said, so i had to write a cheque, which i duly did, for 1p, fecking idiots