Online Banking Stress.

[Khandro]

Is it just me, or does anyone else find online banking draining ?

[Auntypoll]

No, I would find it more draining to drive the 40 mile round trip to my nearest bank

[Old_Geezer]

All over-the-net services are at risk of complication & hassle, but most aren't as bad as they might be most of the time.

I minimise it until in all local areas all banks decide that providing a service is not what they're there for, and the public can keep away.

[davebro3]

I only use banking apps on my mobile phone now - easy peasy.

[ToraToraTora]

It's just you, I find it very simple and convenient. I would find it draining to actually have to go to a bank.

[Auntypoll]

The first time I deposited a cheque on my phone I felt a bit dubious but it worked fine. Actually saved me around £7 in fuel and parking if I'd had to drive to the bank.

 

[ToraToraTora]

cheque? Where did you get that? haven't seen one for years!

[Old_Geezer]

Of course, had the bank not closed the branch down the road you may not have needed to drive anywhere; just pop in while you'd gone shopping.

[Hopkirk]

Keep practicing. It gets easier.

[ToraToraTora]

Khandro, what do you find "Draining"? Maybe we can help.

[barry1010]

I've been using online banking for years and it saves me a lot of time and effort.

So easy to move money between accounts, pay people by bank transfer and I like checking my current and credit accounts every day - takes a couple of minutes.

I can't remember the last time I went to a bank. 

[Ludocruz]

Apart from making banking easier and transactions immediately visible, my HSBC bank app also has a great customer service for any questions. If it's chatbot it's a very clever one. 👍

[Khandro]

It's getting in to it I find stressful. They (Halifax) send a four numbered code to my PC screen which I have to say out loud or tap in to the phone. I do it either way and correctly then get the recorded voice saying I've put in the wrong number and I'm disconnected. I did that this morning three times before I could gain access.

As not getting into my account today would have cost me, by the time it's done, I feel wrecked.

I don't know if being outside of the UK causes this, but it's becoming the norm.

[jourdain2]

Mr. J2 has given up on it - after having used it for years in France and here. He kept getting his account blocked because of all the security. I used on-line banking when in France - but gave up when I moved here. Far too complicated- especially with very weak phone signals.  We ended up with me traipsing round outside in the rain trying to get a signal to receive a code which I then had to get back to tell Mr. J2 within a short time. We can do without all that, thanks.

[davebro3]

I use biometric verification - fingerprint recognition.

[ladybirder]

Mine's brilliant.  So easy to use.  I'm sorry OG but I think the problem might be you.  I've used 3 of them with no problems at all.

[barry1010]

I use fingerprint and occasionally I have to input a 4 digit code they send to my phone.

[Ken4155]

Best thing since sliced bread, imho. 

[Maydup]

I use the Halifax App on my phone with fingerprint recognition. It works first time that way so try to change the login if you can to fingerprint.

[Khandro]

Maydup: Thanks but I don't have a smart phone, just a simple mobile. I have a PC & a laptop as well. I had once a smart phone but found it too fiddly & gave it to one of my daughters.

[barry1010]

You can buy a fingerprint recognition device that plugs in to a usb on your pc or laptop, maybe that would help