To be honest I found it hilarious because initially I thought they'd uploaded it because she was sweet and she has a rocking Brummie accent. The shock and indignation at the temperature of the water caused her little self to exclaim something I'm sure her Grandparents would generally rather she didn't say. Kids pick things up, my little brother went through a stage of saying 'scheisse!' all over the place when he was about 2, not because people used it front of him but because he'd heard it somewhere. A big deal wasn't made of it and he stopped. It wasn't disgusting, didn't reflect on my family and didn't mean we were all dross. This little girl said 'f 'ing hell', I think to write off her and the whole family as scum on that basis is pretty shallow. how many people who have had kids here seriously have had small children who have never said a 'bad' word, because I find it hard to believe that most kids haven't done that at some point- in which case doesn't that tar us all with the same brush of sweeping generalisaiton?