John Lewis

[Segilla]

I regard them as a decent firm with their generous 2 year guarantee but am disappointed to be told that it does not apply to a failed bulb in a standard lamp.
I bought the item only about 6 weeks ago and in no way can it be said that it as given reasonable service.

Am I right in believing that the Sale of Goods Act needs to be invoked to get them to deal fairly with me over this?

[snags]

How many John Lewis Customer Service Advisors does it take to...

[factor-fiction]

I wish I'd thought of that, snags.