Dell D600 - Wired Internet

[philg]

This is odd, and I bet the answer is simple

My wife has a Dell D600 and it works like a charm - on wifi

But when I plug a cable into the RJ45 socket, NO lights come on at the network switch and IPCONFIG only shows a wifi network interface

It's almost as though the wired ethernet port hasn't been enabled somehow

What do I need to do to get her a wired connection?

Thanks

Phil G

[tamborine]

1. Control Panel
2. check Network Connections
3. If there are red crosses on the LANs you need to
4. left of page 'Make a new connection'

[tamborine]

just noticed on my Dell. Bottom taskbar has icon for network connection, click it to go direct to network connections.

[philg]

OK, logs of you have asked so

The other end of the cable is a Draytek Vigor 2830n wireless ADSL/2 router

When the cable is plugged in NO lights illuminate on the router

And I say again, ipconfig shows NOTHING for the wired LAN port

Not just "no IP address" but no output for the RJ45 whatsoever - only for the wireless LAN adapter

I am as sure as I can be that the problem is with the laptop not the LAN setup - otherwise I'd see the RJ45 LAN connection in ipconfig, but without any active IP address. I don't

It's not there

At all

Nor in Windows Control Panel

All that happens is one LED on the RJ45 is on - seemingly at all times

Maybe I have a dead LAN port

[philg]

Yeah, it's pre-owned and I didn't check the LAN port when we bought it a couple of years ago. Ah well, thanks all for your help