Sky Installation subscription problem.

modeller | 21:28 Tue 17th Nov 2009 | Technology

2 Answers

My friend recently decided to have the Sky Installation for about £125 which includes 3 months free subscription . After that you can choose whether to pay a monthly subscription £20 or not if you decide that Sky is not for you . He decided that it was not for him and after 2 months and he cancelled the agreement by phone. There was no problem they said OK and that he would only receive basic channels when the 3 months were up . . He also confirmed in writing to them and to his bank that no payments should be made. After the 3 months were up Sky did in fact stop the extra channels. So far so good but now he has received his bank statement and found that Sky has been taking £20 a month for the last two months. He is now trying to get the payments stopped . Has anyone else had this problem ?

insulation

Windows Vista and Windows 7

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Jemisa

SKY are notorious for this, my daughter had the same sort of problem. We signed with SKY 5 months ago and they've been a pain in the butt ever since, I can't wait to get shot of them and for Gawds sake don't ever have SKY broadband (another story) Sheeeeeeesh!!

Aunty Jem.

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