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Damaged luggage

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Naomicorlett | 21:50 Mon 27th Jul 2009 | Travel
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Have you ever had damaged luggage?
http://www.youtube.com/watch?v5YGc4zOqozo
Well worth watching
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not quite sure what your point is here?
A song about guitars breaking in the hold?
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No , He saw his guitar being thrown around by baggage handlers and United denied all responsibility so after a long time of wrangling he wrote this song....after 60,000 hits United decided to pay for damage. 4 million hits later and the song is still going strong. I think I like it because it is the consumer not giving up without a fight.

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