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Changing ISP

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BriWrite | 11:52 Thu 28th Sep 2006 | Technology
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I have decided to change from AOL to Tiscali, in which order do I go about it? Cancel AOL and then order Tiscali, or order Tiscali then cancel AOL. If I cancel AOL then order Ticali I might be without an ISP for while. if I do it the other way round I could have two ISPs at the same time, is this possible, im a bit confused.
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Check your contract with AOL on how much notice you need to give for cancelling. AOL are utter scum and will try and tie you in for a year. You might need to prepare for some stress!

Once you have a cancellation date, order with Tiscali letting them know when you want it to start. You will need some sort of tag number from AOL also so that Tiscali can pick up your ADSL...

I would expect your broadband to be disconnected for a couple of days. These things rarely go smoothly. AOL don't want to lose you as a customer and will be as obstructive as they can.
And no, you can't have 2 ADSL providers at the same time,
Tiscali have reduced their prices recently but be warned you may have to switch your home telephone provider from BT.
You'll need a "MAC" from AOL. google for more info on how to get this from them (phone/email?)

You'll also need to choose the "migrate" option with the new ISP and give them the MAC

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