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Sky Q Subscription - Downgrade

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tiggerblue10 | 13:41 Wed 11th May 2022 | ChatterBank
6 Answers
I called the number linked to downgrading subscriptions and it was automated. I was asked what I wanted removed and I said Sky Sports and that was it. Will it be removed cease straight away or will it remain until the next bill?
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I would imagine it will stay until next billing period
When I cancelled my subscription I had service for the rest of the month
I believe you have to give 30 days notice if you want to cease a particular service. I had a barney about this when I had SkyQ installed. My earlier package did not include "Sky Kids" (or whatever it's called) My new package did but I didn't want it. I was told I had to give 30 days notice to cease it, even though I'd never had it! We got there in the end.
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Last bill was paid on 25th April so would it cease 24th May?
unlikely. You need to give 30 days notice usually (as NJ said) i am with virgin, but when i recently downgraded they needed a month's notice and my bill was adjusted from a month after i changed the package
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Oh ok, so I'll be paying another month's worth?

I only added it for my ex so his mum could watch all the Spurs matches. Season ends on 22nd May according to him so contacted Sky today to cancel.

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