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Avast Premier Is Paid For But Cannot Use On My Tablet - Help!

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moggie 939 | 15:56 Sat 17th Jul 2021 | Technology
7 Answers
Hello
I have used Avast Premier for years and have a paid up current subscriptions which along with VPN I use on this laptop. It says I can use it on my Tablet but when I go into it it asks for a new subscription!

Now ..my tablet is Android but Avast says that is ok. I have Avast on my Tablet but it is a free option which I downloaded from playstore? The installed app says 'Avast Android'

Is that where my problem lies because there is no dropdown at top of screen like on my laptop which allows me to view subscriptions? I am completely at a loss as how to solve this! If I go into my Avast account on my laptop it shows ALL my up to date subscriptions there.

Moggie
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Avast Premier (now Avast Premium Security) has two licence types - £60 pa for 1 device and £75 pa for up to 10 devices. Which licence do you have?
Question Author
Oh! yes my subscription is for 1 only device!
However - I do have a VPN subscription I took out a month ago and that is for 10 devices and I cannot seem to add that to my Tablet 'Avast for Android' app which gives me free basic protection.

So - di I need to go into playstore and download another Avastapp for the VPN?
Thanks Barry
Question Author
You have done it again! Thanks so much it works perfectly so I now have VPN I paid for plus basic free Avast security
Thanks
Moggie
Glad you're sorted :)
I also just remembered I was going to plug my kettle into one and turn it on. Thenivould say from the living room Alexa turnkettle in and have it boiling by the time I got there, but then I got one of those one cup things so didnt
if you've got Avast Premium, it will stop you turning your teakettle on, bednobs

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