Gmail Login Pop Up

[tiggerblue10]

https://i.ibb.co/8BJCdk8/gmail.png

I'm trying to login to my gmail account but I can't get past this popup. I've clocked on one of the dials but 'next' won't enable me to click on it.

Any ideas?

[Mamyalynne]

Not a new problem Tiggs has happened before - hopefully they'll sort it once more.

https://support.google.com/mail/thread/80679667?hl=en

[tiggerblue10]

Thanks Mamy, I've looked at the responses where has been a fix but this was last year. I'm trying to use the Ask The Community but that won't let me submit a question. My question won't load when I hit continue.

[Mamyalynne]

Sorry, am no help but they must be aware that the problem has recurred.

[tiggerblue10]

The reason I'm trying to access that mailbox is because I've had an email from microsoft saying that there was unusual activity on my hotmail account. 2 logins from US and Belgium.

I want to change my password but I think you need another email account in order to verify the account when changing passwords.

[tiggerblue10]

Found out the hard way last year when I tried to do the same thing and got locked out!

[bobbinwales]

That email from Microsoft. Make sure its genuine before you click on anything in it

[tiggerblue10]

Thanks Salazarprice and Bobbin. The Microsoft email was genuine.

I'll have a go at switching the pop up thing off.