Flash Player Not Working

[chokkie]

There has been a great deal of hand-wringing in our household for the last couple of days. On Mr. Chox's laptop, the flash player isn't working, so whenever he tries to view a video on, say, You tube, Netflix, have a zoom call, etc - and other BBC videos, we get the audio, but no visuals. We have googled it, but the answers given are a bit complicated for us technophobes. Can anyone help please? Would be grateful for some help, cheers, TIA, Chox.

[Tuvok]

It may not be a Flash issue.

What operating system is he using?

Flash is being discontinued.

[chokkie]

Didn't know that Flash was being discontinued. Do you think it's finished already and that's why he's having these problems? He's using Google Chrome

[woofgang]

has he done an update recently? the newest IOS for Mac doesn't support Flash

[woofgang]

ps flash finishes in december

[Buenchico]

As has been indicated, Flash is due to disappear at the end of the year, as it presents too much of a security risk. All major streaming websites (including Youtube and the BBC) abandoned Flash, and switched to using HTML5, several years ago.

Start by trying a different web browser. If that fixes the problem, return to your default browser and use its 'reset' procedure to return it to it's 'fresh out of the box' state. (If you need instructions, please tell us which browser you use).

If the problem doesn't disappear when you use a different browser, you might need to reinstall the video drivers. (Again, instructions upon request).

[chokkie]

Thanks for all your help, everyone, much appreciated. Had no idea that Flash was being discontinued at the end of this year, glad we asked this question now and found out sooner rather than later. All very helpful, many thanks folks. Enjoy your respective weekends! Cheers, Chox.