Swann Cctv

Giggsie | 21:58 Sat 17th Aug 2019 | How it Works

18 Answers

Anyone on here got Swann cctv and use the HomeSafe view app? Need some help.

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tamborine

Yes, I have Swann cctv & have their app on my phone. Can I help?

Giggsie

Question Author

Hi I cannot seem to get the playback on my phone. Not sure if I am doing things right.

tamborine

1. Look for bar code
2. Download app
3. Hold phone camera over bar code
4. Ping sound when camera photos bar code
5. App will open on phone

tamborine

Bar code is on swann modem

Giggsie

Question Author

Yes have done all that and got the app just can’t seem to be able to view playback of recordings.

Giggsie

Question Author

Seems my broadband speed not fast enough to use this function.

tamborine

App works on my iphone, huawei phone, samsung tablet & Dell laptop for me.

Delete your download & start again. When menu shows, scroll down to bar code & hover camera over for ping.

Giggsie

Question Author

Thanks for your help tamborine. Tried that but still the same. Do you have a fast broadband speed?

tamborine

Am on BThub6 with download 14 upload 2.93, that doesnt seem too good to me.

Have you tried punching in swann reg number on menu instead of bar code eg type number into Notes/reminders/Contacts where it can be copy & paste for swann menu.

Is your app Swannview link?

Giggsie

Question Author

Yes this time I did the long number instead of scan still no difference.. I too am on bt hub 6. Also I cannot get the email alerts to work. It always comes up error on trial email. My app is homesafe view..

Giggsie

Question Author

I have been trying to get it on my laptop also a dell but not sure where to download from. I have it on iPad and iPhone but none will playback.

tamborine

Delete homesafe view & use SwannView Link. Then 1 - 5 as below.

Giggsie

Question Author

Been trying that one but been told it won’t work with my system homesafe is recommended. I cannot get swannview to connect. Been trying to get help from Swann. Why is it not so simple as it states must be me.

tamborine