Hp Printer: No Colour Option

SteveD | 11:29 Sat 05th Jan 2019 | Computers

26 Answers

Windows 10
HP Envy 5544

When printing a document (File, Print, Printer properties, Paper/Quality), only Draft, Normal and Best are offered. There is no option to select colour and the printer prints in greyscale (there is a difference in tone between black and colour text).

As part of the solution to a previous problem, the Envy 5540 series Basic Device Software was downloaded successfully.

Any ideas?

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SteveD

Question Author

Thanks, I'll have a look at that; Tinypic didn't seem to do what it said it would do.

Use this thread to try it out, Steve.

SteveD

Question Author

Test

http://www.upl.co/uploads/Colour-option-present1546889395.jpg

Yay!

. . . and with no mucking about having to prove that you're human (as with TinyPic) either ;-)

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