Is There An Ebay Seller Who Can Help Me Out Please?

[ladybirder]

I've bought many times but never sold before and need a bit of help. My problem is I've split the parcel I was sending into two separate parcels thereby saving £8.06 in postage. I see I have to put the Tracking No. etc on eBay but there is room for only one, not two numbers. So what do I do please?

[dannyk13]

Contact E-bay ?

[fiction-factory]

I would send a message to the buyer and paste both tracking numbers into that

[spathiphyllum]

(i would) Put one tracking number, then contact the buyer with the 2nd tracking number. (and the first also, so they don't get confused)

I assume you have contact details?

[fiction-factory]

There is a 'contact buyer' option on ebay- you don't need to know the buyer's email address as ebay make sure he/she gets your message

[ladybirder]

Thanks guys. Danny I've never had reason to contact eBay and my thoughts were it would be a pain but I don't know if that is so.
FF would that be enough for eBay should anything go wrong?
Yes Spath I have already been in contact with the buyer so no problem there. I was thinking of doing that but again not sure if would be enough or "official". Think that's what I'll do. One parcel was almost 2kg and the other about 400g so I'll make sure the large parcel is the one I officially register.

[spathiphyllum]

It certanly will be enough and official, especially if it's messaging via the ebay website. The messages will be stored for reference at a future date surely?

[ladybirder]

Yes I can see our previous conversation on the site so all should be OK. As long as the large parcel is covered the small one is nowhere near as important.
Thank you all for your help. Cheers chaps. xx

[Tuvok]

I think its possible to send separate parcels and thus separate barcodes, but they are considered as 1 consignment - next time ask the Post Office if thats right and possible.