Can't Get Bbc I Player On Smart Tv

homedeeth | 17:32 Sun 28th Oct 2018 | How it Works

2 Answers

Sony smart TV
My I player doesn't load anymore nor news and sport
However I can still get you tube Netflix amazon
Have reset router

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Have you tried upgrading its firmware - and checking your internet connection.

Possibly relevant:
https://www.bbc.co.uk/iplayer/help/sony-closure

The models in the list here were affected back in 2017 but there may possibly be additional ones now:
https://www.sony.co.uk/electronics/support/televisions-projectors/articles/00178923

If in doubt, call Sony UK Support on 0207 365 2810. (0900-1800, M-F)

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