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Help In Unistalling Programmes.

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saintpeter48 | 22:29 Sun 15th Jul 2018 | Technology
13 Answers
I installed Adobe onto my laptop and other programmes have been added, I have tried to unistall them but it will not allow me to do it, i've right clicked onto the programme to unistall it and a message comes up 'please wait until the current programme is finished unistalling or being changed', i've waited but nothing happens, i've restarted the laptop, but nothing has changed. Any ideas and help much appreciated, thanks.
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"I installed Adobe onto my laptop" is meaningless because Adobe Systems is a software manufacturer (as Microsoft is). They make lots of different software (such as Adobe Photoshop, Adobe Pagemaker, Adobe Illustrator, Adobe Acrobat Reader, Adobe Flash, Adobe Director, etc). So we've not got a clue which software you're really referring to. [If it happens to be Adobe Acrobat Reader though, you should definitely get rid of it. Even though Adobe actually invented the PDF format, there are far better PDF viewing programs available, such as Sumatra PDF and Foxit Reader].

However it seems that the Windows Installer service (which is also used for uninstalling software) has got stuck in a loop somehow: Right-click on the task bar at the foot of your screen.
Select 'Start Task Manager'
Click on 'Maximise' (= the little square, at the top right-hand corner) to make the window full size.
Click on the 'Services' tab.
Click on the 'Description' column header (to put the list into numerical order).
If necessary, click-&-drag the right-hand edge of the 'Description' column header (to make the colum wide enough so that you read the entries).
Scroll down to 'Windows Installer'
It should be showing as 'Stopped' but your post suggests that it will show as 'Running'.
Assuming that it is, right-click on the entry and select 'Stop Service'.

That will hopefully fix the problem. (If not, please post again)
^^^ For 'numerical' read 'alphabetical'!

Question Author
Buenchico, thanks for helping.
I have followed your instructions, but when I right click on Windows Installer, which is showing 'running', it says 'operation could not be completed, access denied'.
It was Adobe Flash that I installed yesterday, this has meant that when I now start up instead of showing my desktop it shows Yahoo Chromium.
In the control panel, I have tried to unistall anything that was added yesterday, when I installed Adobe Flash, but with no luck.
I really do appreciate your help, I'm not technically minded at all, thanks again.
Given that Buenchico last answered you at 1:55 this morning, I'm guessing he's still in bed. When you installed Adobe Flash it looks like you omitted to untick the box which invited you to install Yahoo Chromium and make it your default browser; it's Yahoo Chromium you need to uninstall. Alternatively, open your usual browser (Firefox, Opera, whatever) and use the settings to make it your default browser.
Question Author
I've just checked again and now the Windows Installer is showing Stopped!!
But I still cannot unistall anything, it tells me to wait!
Question Author
bhg481, thanks for that, I have tried to uninstall Yahoo Chromium but it keeps telling me to wait.
Question Author
Everytime I try to uninstall a programme it tells me 'please wait until the current programme is finished unistalling or being changed'. I've waited and waited but nothing happens.
Question Author
I have managed to uninstall everything marked with yesterdays date, when I first had the problem, apart from Chromium, for some reason it keeps telling me to wait, but then nothing happens, any ideas as to how to remove it, thanks.
If you Google "uninstall Chromium" they suggest you do it via the "Start" menu - have a look and give it a try.
Can you uninstall in Safe Mode ?
Question Author
bhg481, I tried that and it advised me to install 'Express Uninstaller' which I did, Chromium has now gone but it also says that chromium might show that its gone but it could be hiding somewhere on my laptop. When I start my laptop Yahoo pops up, which I've never had before.
Question Author
Laptop has changed, everytime I go onto AB it askes for me to log in, even though the box is ticked for automatic log in, what on earth has gone wrong!
Question Author
It seems that I have managed to sort it out, I did a systems restore and the problem seems to have gone, hopefully it won't come back!!
Thanks for all of your help.

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