Fao Togo

[Bathsheba]

Hi. Have followed your instructions from my hijack of Emmie's post, and it appears the latest 2 were identical, Dec and Jan, and they were Malicious Software Removal Tool for W8, 8.1 and 10
Also seem to have a lot of Updates for Adobe Flash Player? *shrugs*
I do worry so for folk in their 80s and 90s who are reading and hearing "hasn't everybody got a Smartphone now?,"and how organisations are saying they hope to be completely paperless by 2020 :(

~Baths~

[Togo]

Was making bread and a cottage cheese quiche Baths. Where are you there. You do not need to click the little "cog " wheel after the windows pane icon. Click windows icon. Now move cursor up to the 4 lines and hover......It should say ALL APPS. Click.
Scroll down through the alphabetical list to Trusteer Endpoint.
Click.......this will open up the dashboard.
Tick the RAPPORT IS RUNNING BOX.
Tick the TRAY ICON VISIBLE BOX.
If it is also saying Chrome Extension. install chrome extension.do so

[Bathsheba]

Togo ♥Togo ♥ Togo!! Thank you so very much! What a star you've been, and so patient :)
Can't see icon down below but will shut down and open up.
Thanks, I ♥ you!!
~Baths~
x x x x x

[Togo]

Haha Baths. :)) Well done......going for a lie down now. (^_*)

[Bathsheba]

You certainly deserve one!
Sorry about the hearts, I forgot I was in Technology, bet you don't see many in here ;)
~Baths~
x x x

[Togo]

Haha Baths......have seen some broken ones mind. Puters can be a mare for some. "She who must be obeyed" is hopeless.....despite working on one all day. She can cope ok with the system in work and types up important notes and distributes or prints them, but once she gets 3 or 4 tabs open at home anything could happen.