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Ebay Not Working

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masma | 10:48 Sun 28th Aug 2016 | Technology
14 Answers
When I try to go into Ebay on my laptop I get the message 'This site not working', it works fine on my phone though - any idea's what's going on please and how to fix it?
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Try clearing your cache and cookies
Just been on to check my item Masma, it was working ok.
Question Author
?? How do I do that hc4361. I relied on my son to sort out pc problems, sadly he's no longer here and I don't have a clue.
Question Author
TWR - it works fine on my phone too.
What browser are you using, masma?
This tells you how to clear the cache - try that first

http://www.refreshyourcache.com/en/home/

Restart your browser after
Question Author
I'm really confused by the whole thing, would Google Chrome be my browser?
Can you see three dots or dashes top right of the screen? If so, click that, then click help

Can you see 'about Google Chrome'?
Masma, switch your Lap off all together then back on.
Don't worry Masma, you will get help on here.
Question Author
Yes - Google Chrome.
Follow these steps, then close your browser and reopen it

http://www.refreshyourcache.com/en/chrome-27/
Question Author
I get as far as 'History' then 'clear your browsing data' it then tells me to click on 'Empty the cache' but there isn't anywhere that says that??
Sorry for not getting back to you, masma. I forgot to 'subscribe'.

Make sure 'browsing history' and 'clear cached images' are ticked

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