Hp Deskjet 3055A Printer

[Bulbarra]

The top of words are sliced off when I print a document. I've run an alignment and also cleaning of cartridges but with no luck. I am using genuine HP cartridges and have also downloaded HP Support Assistant, but at the moment the problem is worse than ever, i.e. all the words are unintelligible. Any suggestions, as I have a 280 page document to print? By the way although this is an inexpensive printer, it is only about 2 years old and I expected it to last longer than this.

[HansUrbancka]

This should have been posted in the Technology section. You could re-post accordingly or ask the Editor to transfer the item.

Meanwhile, I would suggest that you download and run HP's...Print & Scan Doctor to see if it is able to help resolve your problem.

http://support.hp.com/gb-en/document/c03286146/

Hans.

[Buenchico]

When did you last use the printer? All inkjet printers need to be used at least once per week (even if it's only for a test print) in order to be certain that the printheads won't clog. (Yes, you can often get away with a far longer interval but it's not actually advisable).

Clean the heads again (using the 'deep clean' option if your printer offers that facility) and then again and again . . ..

I've known it to take 6, or even 10, runs of the head cleaning cycle before the problem clears fully.

[Bulbarra]

Many thanks to you both but I think I'll have to uninstall then reload and see what happens.