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KARL | 16:55 Wed 23rd Dec 2020 | Travel
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I had a booking at a Travelodge hotel in early January but suddenly received a message containing an "Invoice" which is a credit for the cost of my booking preceded by a single word of two letters: "Hi".

Has anyone experienced this sort of thing from them before ? I have been unable to reach Travelodge by phone and for the entire week the particular one shows as "Fully booked".

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I suspect it's actually closed for Covid rather than fully booked.
Their communication does sound like it leaves a bit to be desired.
Looks like someone pressed send before putting the body of the email in place first
Is the hotel among those listed as open, here:
https://www.travelodge.co.uk/news/open.html
Try the internet?
Question Author
Chris, well done for a very useful link, it never occurred to me to search for their own page as opposed to google similarly. No, it is not listed as open which is of course not surprising.

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