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Why can't I update these reminders from Microsoft ?

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smurfchops | 15:24 Wed 17th Nov 2010 | Technology
7 Answers
Having a lot of trouble with Windows XP, I have BT Broadband. I have the little yellow Shield logo reminding me to update but it won't update. How can I update them ? I am not technical as you probably know so please answer easily so I can understand. No techie talk please !

Security Update for Windows XP (KB980436)
Update for Microsoft Silverlight (KB2416427)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB979687)
Windows Malicious Software Removal Tool - November 2010 (KB890830)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB2347290)
Security Update for Microsoft Office XP (KB2288608)
Security Update for Windows XP (KB982132)
Security Update for Microsoft Office XP (KB2289169)
Security Update for Windows XP (KB2378111)
Security Update for Windows XP (KB975558)
Security Update for Windows XP (KB2115168)
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB2360131)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2259922)
Update for Windows XP (KB2345886)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2387149)

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Hi smurfchops,

Maybe your automatic updates on windows is switched off.......]

Go to Start > Control Panel > Performance and Maintenance > see Basic Info about Comp > automatic updates on the top and if not checked on 'ON'...click and apply.

Try that to start. :0)
Make sure you have the latest update agent installed first, you can download it from here.

http://download.windo...UpdateAgent30-x86.exe
Question Author
yogi I seem to have the same problem on my lap top as well, which is Windows 7. How do I switch on automatic updates, and if this is the case, when I ask it to update, why doesn't it do it anyway ?
it's nothing to do with automatic updates if it won't update when you run it manually.

If it's doing the same on two computers it sounds like it might be a connection problem, how long has it been going on for? if it's just today it's possible that BT have a slight peering problem stopping you from connecting to the update sites.
see if the link below works, if it doesn't then you can't connect to the windows update site

http://windowsupdate....ft.com/v4/iuident.cab

(you don't have to actually download the file, if the prompt pops up asking you to OK the download then it's working and you can click cancel)
Question Author
Been a few days now, and Broadband crashes every day. Driving me mad.
Question Author
Chuck I did what you just said and it asked whether I wanted to run or save the file. What do I do now ?

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