Donate SIGN UP

Cordless phones won't work

Avatar Image
Janaka123 | 17:21 Sat 31st Jul 2004 | Technology
3 Answers
I am taking care of my father's house. He has a basic BT phone line. I added Virgin broadband service. I tried connecting two BT cordless phones and a Panasonic cordless (all of which work perfectly a week ago in my own house) but I cannot even get a dial tone. A corded phone work fine. I�ve tried disconnecting all phones except one cordless � still doesn�t work. Any ideas?
Gravatar

Answers

1 to 3 of 3rss feed

Best Answer

No best answer has yet been selected by Janaka123. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
According to BT Broadband Help (and they provide the actual broadband service regardless if you go with them, Wanadoo, AOL or whoever) Cordless phones are NOT compatible with having broadband put on a BT line. Something about the frequency of the broadband signal can interfere with the way the base station to cordless phones decodes and transmits the signal to the handset. Ironically, cheaper cordless phones do tend to work, although you will often notice up to a 35% drop in broadband speed just by picking up the phone. Your model of cordless phone simply isn't compatible; either you will need to use a cheap cordless phone (in which case the results might be unpredictable) or you'll have to use a corded phone. Or you'll have to cease broadband, which I doubt you want to do.
Cordless phones work fine on Broadband lines cos I use them on mine (and no, they are not cheap cordless phones). Make sure you have the microfilters installed on each phone socket where a phone/computer is plugged in (although it should still work without it) Have you tried plugging a corded phone in ?
Question Author
Thanks for both these answers. Yes I have tried plugging different cordless phones in (with ADSL filters fitted) - no luck yet. I did get a useful suggestion from a shop - call the BT helpline from the phone manual.

1 to 3 of 3rss feed

Do you know the answer?

Cordless phones won't work

Answer Question >>