Travel2 mins ago
JUST HAD BROADBAND
Have just had broadband installed, and installed Zonealarm firewall (as recommended by provider) However, when I re-booted computer, several folders attached themselves to my 'favourites' dropdown menu. Although I deleted them, everytime I go on the net, they re-appear. Does anyone know how to remove this so they permanantly stay off my computer?
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I have had exactly the same problem.This thing which adds to your favourites menu is quite high risk, it's called a highjacker virus. If you click on any of the ads or things which come up you can actually be connecting to a premium rate phone number which will drive up your phone bill. You may also find that you get a new menu bar - don't click on it. I have just sorted it out after taking advice from the person who sold me my computer. You need to download a program (it's free). Go to www.download.com Type Ad-aware into the search box,scroll down and you will find it. It has really worked for me and has stopped all those annoying advertisements from popping up.Best of luck.
One more thing! For some reason, virus protector programs do not stop these kind of things coming through, so even though you have a firewall, you also need the kind of program I have mentioned before. So don't think you were given bad advice. Don't you just hate the EVIL people who love to trash computers by doing these things?