Hanging Up / End A Call Samsung Galaxy A12?

[daz1969]

Hello, does anyone know how to hang up / end a call on a Samsung a12? I finish speaking to a person, the screen has gone blank so I can't actually end the call without touching the on / off button on the side to 'waken' the screen but 9 times out of 10 the phone switches off - thanks for help on probably the worst phone I've ever owned :)

[TheChair]

There must be a fault with your phone because in order to power off a Samsung A21, you need to press and hold both the Bixby button and the power button, then tap the power off icon which appears on the screen.

[Bazile]

It sounds as if it's going into 'sleep" mode - not actually powering off

[Hopkirk]

If you touch the screen does that wake it up?

[bhg481]

I don't know your phone but is there not an option in Settings to change the length of time before the screen saver cuts in?

[Buenchico]

I love my Samsung Galaxy A12. To turn the screen back on, so that you can terminate a call, just tap the power button on the side lightly. (A long press will turn it off).