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Zoom Meeting Video Probs

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bednobs | 18:46 Tue 17th Nov 2020 | Technology
10 Answers
hi, im currently in a zoom call. My vid is not working, but it looks like it's supposed to (integrated laptop camera) and the light is on. I have been through all the trouble shooting but no luck! What else can i try? (the camera works on other applications)
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You’ve clicked the video options and checked that the built in camera is selected.
Question Author
thanks for your response - yes i have
No other software running which might be using the camera?
Question Author
no i turned everything else off
Ooh, annoying! In video preferences do you still just see a black screen? Zoom knows a camera exists but isn’t displaying the output?
Question Author
no, it's grey with a camera with a line through
Has it worked before?
Are you using a Lenovo device?
Question Author
yes lenovo. It works with other applications, not zoom
Question Author
didnt work but thanks :)

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