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New Laptop Wont Turn On

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bednobs | 19:07 Tue 27th Oct 2020 | Technology
10 Answers
bought a new laptop this month.
now there is a light flashing next to the on/off button and it wont turn on (it is charged)
I cant do a hard reset by holding the button down. What else can I try?

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Take the battery out for 5 minutes or so then replace and try again.
Are you sure that it is not just doing an upgrade or security patch. If you have it set to upgrade at set times it will do so.
Is there any pattern to the flashing? Is it always the same colour?
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white flashing on and off. its been like it for over a day
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cant get to the battery
Why can't you power down using the on/off button? Might be worth switching off at the mains and see if that makes a difference.
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yes its unplugged. I pressed the power button for >30 seconds to no avail :(
Back to the shop, I think, bednobs if it's less than a month old.
Yep, I'd say back to the shop with the warranty as well.
What make and model - it may be a known fault.

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