SIGN UP

Dell Optiplex 760 Windows 10

Avatar Image
2Pups | 19:06 Sat 11th Apr 2020 | Technology
7 Answers
Hello,
I wonder please if someone could help me. My desktop computer has power and at first it allowed me to sign in, then suddenly the screen went blue and it said there was a problem starting! It seemed to try over and over again each time saying that it would restart. What I will say, is that the Printer is on. Being completely ignorant of computers, I have turned the computer off, unplugged at the socket, taken out all the plugs at the back of the computer. Please can someone help me?

Answers

1 to 7 of 7rss feed

Best Answer

No best answer has yet been selected by 2Pups. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Try turning off the printer and unplugging it. Turn off the computer and unplug it. Then after a couple of minutes plug in the computer and turn it on. Sometimes this works. If not, please wait for further advice here or from another more expert source than me.
Question Author
Thank you ATHIEST, I will try.
//What I will say, is that the Printer is on. //

??Could you explain that 2Pups. Why do you think it is relevant and how do you know? Is the printer actually printing?
Unplug everything from the computer, except for the mouse and keyboard (or the USB transmitters for those devices if you've got wireless ones).

Click on 'From a black or blank screen' here for instructions on entering Windows Recovery Environment:
https://support.microsoft.com/en-gb/help/12376/windows-10-start-your-pc-in-safe-mode

Continue to follow those instructions to enter Windows Safe Mode. From there, simply restarting Windows might be all that's required.

If that doesn't work, repeat the above but (at 'Advanced Options') choose 'Startup Repair' instead of 'Startup Settings'.
You're a good kid you, Chris! ;o)
Question Author
BUENCHICO, Thank you so much for your help and advice. As I said, I am not too clever when it comes to computers. It turns out it is something called the Blue Page problem! I am trying to sort it out by going back a few days. So fingers crossed that will work. Once again Thank you.
Straight from the horses mouth .. https://youtu.be/SZBmQHEzflk

1 to 7 of 7rss feed

Do you know the answer?

Dell Optiplex 760 Windows 10

Answer Question >>

Related Questions

Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.