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Loss Of Dab Programmes On A Radio

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mjulian | 22:36 Sat 28th Mar 2020 | Technology
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I have a Chronos Pure Radio/Alarm/CD player - approx. 15 years old. It has worked OK until a few days ago when I lost all the DAB channels. The only channel with sound I can get is something called Jackie on FM, but when I select DAB all I get is something called Trial London BUT, even though the volume indicator says it is loud, there is no sound. I have pressed reset which should take me back to the factory settings but this makes no difference. Has anyone else had this problem? Any suggestions as how I can rectify it or do you think the radio has past its lifetime? Any help gratefully received.

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I had a similar problem with a Pure radio/alarm, reset was no good so ended up buying another off eBay.

They don't half hold their value. :-)
Having reset the radio, have you then carried out a fresh scan for channels?
Question Author
There is no option for Autotune. It is supposed to scan for new stations on DAB when switched on. As only one channel shows up on DAB, I'm stuck.
Press the Menu button.
Scroll to Autotune.
Select it.
Push the navigation dial.
"Instructions for resetting your PureE DAB radio

Ensure the aerial is fully extended and press and hold the'Info', 'Setup' or 'Menu' button (depending on your radio model) for around 3 seconds. You will see a message appear on the radio screen saying something along the lines of 'Press Tune to confirm reset...' (on some models you may need to turn the 'Tune' dial to 'Factory Reset')

Confirm the reset by pushing the Tune or Select dial in to confirm. You'll know you've done it right because the the radio will switch itself off and on again.

The radio will now perform an autotune and detect all DAB stations in range of it.

Congratulations, you have now performed a factory reset on your Pure radio."

Question Author
I've done that - have no option to autotune but pressed Menu and tried to do a Factory Reset but nothing happened.
I would steer well clear of any radio with the word 'pure' on it. I've had no end of trouble with them. Especially a dab radio designed for use by the blind. Kept losing stations then took ages to retune. Interestingly in the 19th century 'pure' was another word for dog poo, used to collected for use in the tanning industry.

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