Outlook Won't Open Up.

[ask100]

I have Outlook 2016 with Office 365. It hasn't been working well for a few days. Emails not downloading for example.
Today after shutting my laptop down and then re-opening it I find that I can't get Outlook to open at all.
Looked up on help files but it seems that one needs to be a computer buff to follow the suggestions to correct this problem which appears to be quite common. Anyway I can't follow the directions.
Does any helpful member know of a simple way to get Oulook to start up?
Thanks.

[Togo]

You can launch Outlook in safe mode. Read through the link and see if it helps. Probably happened after a w10 upgrade I think.

https://appuals.com/fix-outlook-stopped-working-windows-10-update/

[ask100]

Thanks Togo I'll try one of those.

[bhg481]

If you have the disc you can "repair" it.

Control Panel > Programs and Features. Click on Office365 and then the "Repair" tab.

[Prudie]

I also use outlook 2016 with MS Office package and find it very temperamental (I blame Win 10). It often won't update and I have to shut down and re-start. Even then many times it won't open at all like you and I have to keep trying (ie clicking the icon repeatedly) until for no reason it does open up.

[Togo]

Outlook user on 3 machines with more than 1 account never had an issue. Fingers crossed. We get more bother with "she who must be obeyed's" email. Damned nuisance that is.

[Buenchico]

Download and run this file:
https://diagnostics.outlook.com/#/

[aelmpvw]

clearing cookies may help

[ask100]

Thanks for the link Buenchico.
I'm trying it now and will let you know.

[ask100]

Buenchico, how long can this take?
Two hours it's been testing and no result so far.

[Buenchico]

I've no idea how long it might take. I don't use Outlook (Thunderbird is better) and I can never understand why people use Office 365 when Microsoft still sells up-to-date versions of Microsoft Office on a single purchase basis (rather than the subscription basis which Office 365 uses). Indeed, I can't see why anyone uses Microsoft Office at all, when there are so many equally good freebies available.

It should get there eventually though!

[Togo]

//I've no idea how long it might take. I don't use Outlook//

Haha remember that. Expert on .......what he doesn't use. Best friend of goog all.

[ask100]

Well thanks again for the link. Lets just hope.....

[ask100]

Getting back to Buenchico's comments on Outlook and Office 365, it's a case of using what one is familiar with. At my age I find learning new programmes tedious and possibly risky. However with the assistance of the Answerbank community I find myself getting out of tough situations and learning all the time.

[ask100]

Thanks Buenchico, your suggestion seems to have done the trick. I'm up and running now.

[Buenchico]

Thanks for your post.

I'm pleased you got there in the end.