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Can't Get New Email Address On Ipad Mini

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smurfchops | 21:01 Fri 07th Jun 2019 | Technology
4 Answers
Just opened a new email address with aol, works fine on phone but won't accept new ID/password in settings>new email account on my iPad mini. I have entered the same email address and password. Do I have to do something else on iPad for this new email address to work? It shows up under emails as a new email address on iPad but no emails are coming through. Emails coming through on phone. Thanks all.

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Start again. i.e. delete the account on your iPad and then create it again. (It's amazing how often that works!)
Question Author
Thanks Chris ... Didn't work! What exactly do I put in Settings under my new account? There are a few boxes I don't know whether I am supposed to change. I have put my new email address and password but there are some other boxes further down the page. BT is my main server. Thanks.
The AOL website points to this link on the Apple site for iPad users:
https://support.apple.com/en-us/HT201320

The type of account should be set to 'IMAP', with the incoming mail server set to 'imap.aol.com'. (If you're required to give a port number, it's 993, with 'SSL' encryption enabled).

The outgoing mail server should be set to 'smtp.aol.com'. (If you're required to give the port number, it's 465, with 'SSL' encryption enabled).

Some email providers require you to only enter the bit before the @ symbol as your username, whereas others require you to enter your whole email address. I think that AOL falls into the latter category but you might need to try both ways of ding it.

BTW, I wouldn't touch AOL email with an infinite number of the proverbial bargepoles. Thee are far, far better alternatives, including Gmail and my own preferred service, GMX:
https://www.gmx.co.uk/

Question Author
Thanks Chris. I haven't attempted this yet as I am not technical at all. As you say you wouldn't touch aol, is there an easier server I could download on the iPad ??

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