No Satellite Signal On Sky Box

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smurfchops | 12:50 Tue 04th Dec 2018 | Technology
6 Answers
My uncle has this displayed on his screen, would it be a fault indoors or with his Satellite Dish outside?


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We had the same problem. An engineer came and tested the box and the dish but it turned out to be the wiring. So it could be any of those.
Have you checked the cable is in the box properly and hasn’t come loose? A wiring problem is the most likely.
Sometimes resetting the box helps.
It could be a number of things.

Something may be blocking the view from the dish to the actual satellite (a tree, building works, etc)

The dish could have been "moved" (has he had anyone doing work on the house who may have knocked it out of position?)

The actual LNB (the thing that picks up the Sky signal) on the dish may have gone faulty.

The wire connecting the dish to the Sky box may have been damaged.

The wire could have become loose at the back of the Sky box.

Has he (or anyone else) moved the Sky box to do something - fit a new TV, do some DIY, put up a shelf or other job?

The wires that go in the back of the Sky box have a central core of copper and if the box is moved with the wires still plugged in it can pull the central copper core out from the Sky box.

Get him or someone else top check the Sky cables that go in the back of the sky box.
Very late in the day I agree with ickeria. If you haven't already done so, try resetting the box. (If you are not sure how to do this, pull out at the mains, wait about 20 secs, plug back in then, after about 3 minutes, you should be able to turn the box back on. This can take a little while.)
Could be damage to the dish. Every 10 years or so we have to change our dish as it gets corroded by salt and sand.
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Thanks all, he has booked for the engineer to come round x

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