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Re-Installing Printer

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goodgoalie | 12:22 Mon 12th Nov 2018 | Technology
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Having - I think - established that the reason the printer won't print from the just-downloaded OpenOffice (see my post on Saturday) is that it does not recognise OO, and I reckon the solution will be to uninstall the printer (HP ENVY 4520 ) then re-install it on the computer. Is the uninstall a straightforward procedure, and will I be prompted how to do it when I click on 'install'?
I'm extra-wary, as it's a friend's computer. Thanks

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Click 'Start'. Click 'Devices & Printers'. RIGHT-click on the printer icon. Click 'Remove Device'. RESTART THE COMPUTER!!! (That's IMPORTANT because it causes Windows to flush the registry, ensuring that there aren't any unwanted traces of the printer installation left). Reinstall the printer, preferably using the drivers from the HP website (to...
15:49 Mon 12th Nov 2018
I would download the drivers for it in advance just in case, although Windows usually recognises what it is somewhat automatically GG x

https://support.hp.com/us-en/drivers/selfservice/hp-envy-4520-all-in-one-printer-series/5447920/model/5447921
Question Author
Thanks. I'm just wondering if I click on 'install' if the computer will tell me that it has already been installed and take me to where I can uninstall it. Don't want to ****-up my friend's computer!
If its updated drivers, then it should overwrite the existing ones.
Question Author
Good to hear that, Tuvok. Ta
Click 'Start'.

Click 'Devices & Printers'.

RIGHT-click on the printer icon.

Click 'Remove Device'.

RESTART THE COMPUTER!!!
(That's IMPORTANT because it causes Windows to flush the registry, ensuring that there aren't any unwanted traces of the printer installation left).

Reinstall the printer, preferably using the drivers from the HP website (to ensure that you're using the latest versions):
https://support.hp.com/gb-en/drivers/selfservice/hp-envy-4520-all-in-one-printer-series/5447920
Question Author
Thanks for that, Chris, have written it down, and I'll see if my friend trusts me to do it!
When you say 'Restart the computer', do you mean just shut it down in the normal way after clicking 'remove device', then start it up again?
Yes, that's it, GG.

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Re-Installing Printer

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