Emails Are Being Received, But Cannot Be Sent From Ipad

[shivvy]

My ipad is receiving emails however when I try to send an email it says that the username or password for my email address is incorrect.
I have reentered my password. What could be wrong?
Thanks.

[Jomlett]

Perhaps one of the letters should be in upper/lower case?

[Jomlett]

Some help here...https://support.apple.com/en-gb/HT201419

[Jomlett]

https://support.apple.com/en-gb/HT201419

[shivvy]

It is all typed in correctly Jomlett. Thanks for the link.

[Buenchico]

The symptoms you've described usually arise when the email client being used has lost the correct information about which server to direct outgoing mail to. The simplest way to fix the problem is usually to delete the email account and then create it again.

[shivvy]

Ah, that sounds like a plan Buenchico. Is it difficult to do? And is there any serious damage I can do if I mess it up?!

[Buenchico]

It should be very straightforward. The only problem I've ever heard of when people have done it is that, depending upon your email account settings, you might find that you get lots of old emails re-delivered to your iPad. However, importantly, you shouldn't actually lose anything though.

To delete:
https://www.pickaweb.co.uk/kb/delete-email-account-ipad/

To create again:
https://mediatemple.net/community/products/dv/204644940/how-can-i-set-up-email-on-an-ipad
(That link assumes that you'll be using an 'other' account, rather than one from the list offered on your iPad. Just choose whatever's appropriate).

[shivvy]

Sorted - thanks very much Buenchico.
It was actually really easy to do, after I plucked up the courage to hit the delete button!

[Buenchico]

Well done, Shivvy!

I actually hate handing out that advice as I know that it shouldn't go wrong but I'm still worried that it might!

;-)

[shivvy]

Worked a treat! - thanks :o)