Bt Phone Bill

[jennyjoan]

I hardly make any calls now so do expect my BT bill to not exceed around £60 a month that includes internet. (Landline)

However a couple of times over the last few months when I actually study the bill I do not know/recognise some of the numbers. All my calls are free with this plan I have but with these numbers I don't recognise - there is always an amount - granted a low amount but still it mounts up.

Is there anybody the same out there.

[cassa333]

Have you tried look8ng the number up on the internet?

Do you have anyone come to the house that could be making the calls?

[fiction-factory]

I recall someone else has had this problem on here. I never make any calls on my home phone so effectively just pay the landline charge that I need for my broadband

[furrypusscat]

If you ring banks or government numbers, you may find some are chargeable and are not included within the plan you have. You need to check the numbers on google.

[gingejbee]

£60 a month sounds a lot....unless you have BT's TV included?

[Prudie]

What kind of numbers are they? I don't believe any plan is 100% free, calls to 0844 and 0871 for example, directory enquiries etc are not usually free.

[furrypusscat]

We had unlimited Broadband, anytime calls plus the line rental. The anytime calls was costing £7.50 per month and as we made few calls in the daytime, we decided to change the plan to evenings and weekends but I can see that the monthly charge could be £60 per month if that included the line rental. We paid the line rental upfront seperately and my monthly bill was around £22. Whenever I rang Halifax bank which I believe is 0345 I was charged for it and mobile numbers are also charged so your bill is quite possibly correct but worth checking.

[gingejbee]

I'm with John Lewis Phone and Broadband and pay just over £30 a month for line rental, unlimited broadband and all calls (24/7) to both landlines and mobiles....

[margarettom]

I have BT broadband ( unlimited but not the super fast one), free anytime calls and BT Sport and I pay less than £50. I have never been charged for calls I didn't make.
Mobile numbers and some high rate numbers are not free. I agree with cassa333. Check the numbers on the internet.

[jennyjoan]

Thanks - I do have a pretty good photographic memory for numbers - and some of the numbers are repetitive on the bill and I know for sure I would remember them.

Will take note and thanks for answering

[tonyav]

Phone BT and question them about these numbers that are unknown to you, jj. Could be in for a rebate.

[jennyjoan]

Hi Tonyav - can't really phone BT as I am sure it would be English accent and sure I cannae hear. That's the whole thing re this month in particular I had said to myself "well girl you haven't phoned a bird apart from a couple of familiar numbers."

Anything else i can do TonYa LOL

[Mamyalynne]

Put the phone numbers into Google, they may be recognised and it may jog your memory.

[tonyav]

Try emailing them, jj.

[jno]

keep this site to hand if you're calling companies, it gives free or cheap alternatives to costly numbers

https://www.saynoto0870.com/

[tonyav]

Anything else i can do TonYa LOL

Hang on !, wots with the TonYa ?
Ain't that a birds name ;-)

[jennyjoan]

Aye Tonya - somebody replied to one of your posts recently and called you Tonya - so the name has stuck LOL - they forgot the V.

And thanks to everybody else - will take a note of the numbers and act up on them. As you say Mamy it may jog the oul memory.

[tonyav]

Ok I'll let you off this time, jj ;-)

[Tuvok]

I'm around £40 per month which is anytime calls, broadband and BT Sport.

Line rental is paid yearly - get a discounted rate for that, so thats not included monthly.

[jennyjoan]

ok - I've written my numbers out to verify and just typed into "Search Bug" - first two are valid but is there anyway I can find out who they are

[Mamyalynne]

I don't know 'Search bug' is that a service you pay for?

I usually type a number into Google and often it comes up linked to a company - it probably wouldn't if it were a private individual though.