My super hub is blinking in all the right places, but my internet connection is mostly off. Has been for several hours. It says "connected to virgin, internet off"...will come on for a few minutes...enough to look at a page but stalls/stops when I try to move. Any ideas?
I know you asked Tony, but as I'm here, close all windows on computer ans switch it off. Unplug everything...computer and router, Wait 5 mins, then plug back in. Wait a while for router to reset, then power up computer. Baths x x x
If I have a problem with my Virgin internet connection, I just phone 151, and usually ther is a recorded message saying some repairs are taking place in my postcode area. I love Virgin's customer care, they are top class to me.
I know you asked Tony, but as I'm here, close all windows on computer ans switch it off. Unplug everything...computer and router, Wait 5 mins, then plug back in. Wait a while for router to reset, then power up computer.
I get that all the time on Sky, all lights lit, icon tells me I'm connected but still unable to log on from the lap top yet the Kindles and phones are fine.