ChatterBank0 min ago
Connection To The Internet
Having problems with landline phone. I am unable to call out and neither can anyone call me. but as the computer and phone are on one landline why would my phone insist I check the connection? It's driving me crazy so, any suggestions/help would be greatly appreciated. B
Answers
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I've no idea why it happens but I've twice had problems with my phone line that only affected my phone (with my router being unaffected). Unplug everything else using your phone line (e.g. your router) and plug your phone into the master socket (not an extension) to see if the problem persists. If it does, and your main socket has a horizontal line across the...
17:12 Sat 07th Jan 2017
I've no idea why it happens but I've twice had problems with my phone line that only affected my phone (with my router being unaffected).
Unplug everything else using your phone line (e.g. your router) and plug your phone into the master socket (not an extension) to see if the problem persists. If it does, and your main socket has a horizontal line across the middle of it, unscrew the bottom half
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and plug your phone into the test socket which you've just revealed:
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If the problem persists then it's very likely to be a line fault (as I've had twice) but, before contacting your phone provider, borrow another phone from someone and try that in the test socket as well. If that also can't connect to the line properly then it's DEFINITELY a line fault and you can contact your phone provider without having to worry about the repeated warnings from BT OpenReach that they'll send you a massive bill if you call them out needlessly.
Unplug everything else using your phone line (e.g. your router) and plug your phone into the master socket (not an extension) to see if the problem persists. If it does, and your main socket has a horizontal line across the middle of it, unscrew the bottom half
https:/
and plug your phone into the test socket which you've just revealed:
https:/
If the problem persists then it's very likely to be a line fault (as I've had twice) but, before contacting your phone provider, borrow another phone from someone and try that in the test socket as well. If that also can't connect to the line properly then it's DEFINITELY a line fault and you can contact your phone provider without having to worry about the repeated warnings from BT OpenReach that they'll send you a massive bill if you call them out needlessly.
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