SIGN UP

Kindle Fire

Avatar Image
Tarser | 16:46 Tue 27th Sep 2016 | Technology
8 Answers
I have bought a kindle fire tablet. I have been on guest wi-fi when in various places of work. The Fire receives emails when I'm on a guest wi-fi but I cannot reply to them. They go straight into the outbox. At home, on my own wi-fi, there's no problem with receiving or sending emails.

I went on 'live chat' with my internet provider and I was taken through a very clear set of instructions, except that my kindle simply did not match these steps. There was no 'other provider' option and that's when the live chat person gave up. If anyone knows how the heck to do this with a kindle fire and it works for me, I'll donate £20 to his /her favourite charity.

Answers

1 to 8 of 8rss feed

Best Answer

No best answer has yet been selected by Tarser. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
do you have a mayday button on your kindle ?
Who is your provider, some will not allow access to their SMTP server (the thing that sends the mail) from any but their own network i.e when you're at home, support were possibly trying to tell you how to either create a secure connection to their server or suggesting that you use a free sending supplier such as Gmail or some such.
The 'authentication' setting for your email provider's SMTP server is incorrectly set. To tell you what it should be (and how to change it), we'll need to know which provider you're using. (i.e. what comes after the @ symbol in your email address).
Question Author
Hello Buenchico, after the @ sign on my email comes tiscali.co.uk

I had a live chat with an amazon adviser yesterday. He took me through various procedures and assured me that it would now work. Tested today on a guest wi-fi....It didn't work.
Delete your Tiscali account from your Kindle Fire. The instructions are at the foot of this page:
https://help2.talktalk.co.uk/guided-assist/set-email-my-device/tiscalicouk-0/kindle-fire-0/
Then create the account again by following the main part of the text.

Give it a try.

If it's still not working, delete the account again and follow these instructions to create the account yet again:
http://www.inmotionhosting.com/support/edu/everything-email/setting-up-an-email-account-on-your-kindle-fire-tablet

In order to do so, you'll need to select 'IMAP' as the type of email service you require and then incorporate this information into your settings:
http://oi68.tinypic.com/30x7nmb.jpg
Question Author
1st link followed and got nowhere. I tap on 'settings' ( I have no 'quick settings or 'more') and I then get no reference to 'applications'. All I get is Device, personal and system with various sub menus.

2nd link: Asked to go to apps library and to click on email icon. I went to apps library and no email icon to click on....so I can't even get to the very first step to solve this problem.
>>> no email icon to click on

You might need to scroll the page to see it.
Question Author
I scrolled own and there's definitely no email icon...

1 to 8 of 8rss feed

Do you know the answer?

Kindle Fire

Answer Question >>