Tv Seems Frozen .....

[seekeerz]

Well that says it all, turned on the TV as normal, it's stuck on one station and I can't persuade it to move, etc and can only turn it off at the power, and when turned back on again, it's just the same !! I've obviously hit something i shouldn't but does anyone know what ?? I don't !!

[scorpiojo]

Unplug, leave for a minute and then try again.

[1ozzy]

Post a make and model number and I'll see if I can find anything Seekz.

But why aren't you outdoors playing in the sun? ;-/

[seekeerz]

Tried that, Jo....doesn't make any difference !

Hi 1oz ....it's a Sony, who knows what it's model number is .....needless to say I can't find the instruction book !! We've had it about a year,

And as to your last comment .....I want to watch the Magic Millions and do my crossword in peace, not become a candidate for a fried prawn salad !

Now hang on....I might have a model no ....kdl-42w800A. 2013

In addition ....serial no 5032883

Thank you !

[Buenchico]

https://sony-paa-pa-en-web--paa.custhelp.com/app/answers/detail/a_id/104133

[seekeerz]

Tried that Chris, unfortunately no change....it came back OK but that's it

[seekeerz]

Thanks for the link, though :))

[1ozzy]

Dumb question,,,
Are the batteries in the remote in good nick?

All I could find on the subject Chris has posted.

[1ozzy]

https://docs.sony.com/release/KDL-47W802A_55W802A_42W800A_imanual_EN.pdf

Here is a full manual, pity it's about 200 pages long.

[Buenchico]

Just a thought:
Is your TV set connected to any other device, such as a satellite receiver?

If so, it's possible that your TV's input source is set to take a signal from that device. So, in order to change channels you'd need to change it on the external device, rather than on your TV. (If that's the case, press the Source button - indicated by a rectangle with rounded corners and an arrow pointing into it - to change the source back to 'TV', 'DTV' or however your system labels it)

[seekeerz]

Doing that now, in desperation ....ooooooo I hate technology !!! You'd think they'd give you some sort of warning !!

Thanks guys for the help :))

[cupid04]

seekeerz, Have you tried writing to 'Dear Doris?' You never know it might help ;-)

Hope your tv is better soon. xx

[seekeerz]

It's sorted, thanks Cupid .....*** thing, I was ready to punch it !!