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Windows 8 Pc 2013 Office

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cliffyg | 12:07 Sun 15th Sep 2013 | Technology
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i cannot send documents from word and excel

i have lots of docs from btcloud which were on my old pc

i get
no email program associated
install an email program or create an association in the default programs

mapi failure

help please

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Microsoft Office programs (such as Word and Excel) don't directly send emails. When you click on 'Send to' the program which you're using launches your computer's default email program and uses that to send the mail. Your computer doesn't know which program to launch.

I'm guessing that you've never used Windows 8 Mail (which is the email app which is bundled with Windows 8). You need to start it and, when asked if it should be the default email program for your computer, accept the offer. You then need to configure it to work with your email account. See here:
http://windows.microsoft.com/en-gb/windows-8/mail-app-faq

However Windows 8 Mail only works with email services which use the 'IMAP' protocol. If your email provider doesn't support IMAP (and only uses the 'POP3' protocol) you won't be able to use Windows 8 Mail. You'll need to download and install a different email program, such as Thunderbird:
http://www.mozilla.org/en-GB/thunderbird/
You'd then need to configure Thunderbird to work with your account (via Tools > Accounts)
If Thunderbird didn't ask if it should be your default email program (as it probably would) when you installed it, you'd need to set to do it this way:
http://www.groovypost.com/howto/change-windows-8-default-email-client/

Chris

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